Portal guide / pos.goldendragoncity.com/pos/
Golden Dragon POS for Stores & Agents
The point-of-sale interface is where store-level Golden Dragon accounts work. It is not the distributor backend, and treating them as interchangeable causes most store login trouble.
The Golden Dragon POS
Store and agent sign-in
Golden Dragon POS
https://pos.goldendragoncity.com/pos/
The point-of-sale interface for authorized store-level accounts and agents, used for store-level operations with the players they serve.
Not for distributors or sub-distributors. Not for players.
Open Golden Dragon POS(opens external site)Golden Dragon store tutorial
A video tutorial for Golden Dragon stores and agents. This is a store-level resource, not a distributor or sub-distributor backend tutorial.
Watch on YouTubeWho uses the POS
Authorized store-level users and agents. If you serve players directly, at a counter, in a gameroom, or as an agent working with your own players, the POS is your interface. Distributors and sub-distributors use the backend instead.
How the POS differs from the distributor backend
The two are separate systems for separate tiers. The backend looks after operator accounts from above. The POS handles store-level work with players. Credentials for one should not be assumed to work in the other.
| Destination | Address | Used by |
|---|---|---|
| Distributor / sub-distributor backend | backend.goldendragoncity.com | Distributors, sub-distributors |
| Store / agent POS | pos.goldendragoncity.com/pos/ | Stores, agents |
| Player access | playgd.mobi | Players |
What the store-level account is for
A store account exists to serve players. Depending on how the account is configured, that can include player account operations and loading credits for players. Exact POS functions vary by account, so confirm specifics with the distributor or sub-distributor above you.
Common POS login issues
Security
- Bookmark the real POS address on store devices.
- Never give POS credentials to players.
- Sign out at the end of each shift on shared devices.
What we will never request
Titan Gaming Solutions will never ask for your Golden Dragon backend password, POS password, authentication codes, recovery codes or any other platform credential. Anyone asking for them, including someone claiming to be from Titan, should be treated as a risk.
More on the store role in the agent / store guide, and on all three destinations in the login guide.